Shipping policy

📦 Shipping Policy

Thank you for visiting and shopping at Dreamplacez.com. The following are the terms and conditions that constitute our Shipping Policy.

1. 📍 General Information

All orders are processed and shipped from our partner suppliers located in various regions including Asia, Europe, and the United States. We operate on a dropshipping model, which means products are shipped directly from the supplier to your door.

2. 🕒 Processing Times

  • Order Verification & Processing: Orders are verified, quality checked, and processed within 2–5 business days after placing the order.

  • Orders are not shipped or delivered on weekends or holidays.

Note: In high-demand periods (e.g., Black Friday, Christmas), processing times may be extended.

3. 🚚 Shipping Times & Delivery Estimates

Region Estimated Delivery Time
United States 7 – 15 business days
Canada 10 – 20 business days
United Kingdom 7 – 15 business days
Australia 10 – 20 business days
Europe 10 – 20 business days
Rest of World 15 – 30 business days

Important: Delivery times are estimates and not guarantees. Actual delivery time depends on shipping method, customs, and destination.

4. 🌍 International Shipping

We ship worldwide to most countries. However, due to limitations with our suppliers or local restrictions, some destinations may not be available.

Customers are responsible for ensuring that the products can be legally imported to their country.

5. 💰 Shipping Costs

  • Free Standard Shipping is available on all orders [or on orders over $X – customize as per your store].

  • Expedited or Express shipping (if available) may incur additional charges and will be displayed at checkout.

6. 📦 Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • Tracking information may take 3–7 business days to update after the item has been shipped.

  • You can track your order via our [Track Your Order Page] or directly through the carrier’s website.

7. 🚫 Delayed or Lost Shipments

While we aim to deliver within the estimated time, shipping delays may occur due to:

  • High demand or holiday seasons

  • Customs inspections

  • Natural disasters or pandemics

  • Local postal service disruptions

If your order has not arrived within 45 business days, please contact us at info@dreamplacez.com and we will investigate or issue a replacement/refund if applicable.

8. 📦 Split Shipments

To ensure faster delivery and depending on product availability, items in the same order may be shipped in separate packages. You will receive separate tracking numbers if applicable.

9. 🧾 Customs, Duties, and Taxes

[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, customs) are the responsibility of the customer.

10. 📧 Contact Us

If you have any questions about your shipment, feel free to contact our customer support team:

Email: info@dreamplacez.com
Business Hours: Monday – Friday, 9 AM – 5 PM (EST)